Frequently asked
Hospital Development Solution — FAQ
Investors, physician-founders and healthcare groups raise the same questions early. The answers below come straight from our delivery team. If your situation does not fit any of them, the simplest next step is a 60-minute strategy session — book one below.
- Yes. Most of our engagements start exactly there. Phase 01 (Investment & Feasibility) is designed for investors without a clinical team in place — it produces the business case and the service-portfolio recommendation that you can then take to physicians, financing partners or boards.
- From signed feasibility to opening day, a mid-sized multi-specialty facility runs 24–36 months. Phases overlap aggressively from Phase 04 onwards — construction, procurement and digital infrastructure can run in parallel. A smaller diagnostic or day-surgery facility can compress to 12–18 months.
- Yes. Many clients engage us through Phase 03 (Space Programming) and then bring in their preferred architect for Phase 04, with us staying on as medical planner. Other clients engage from Phase 05 onwards because the building is already designed. We map our scope to where you actually need help.
- You do. We never resell — we facilitate. Purchase orders are issued by your entity to the vendor directly, and our role is to make sure the right vendor is chosen and the contract is technically watertight.
- Capex is locked at the end of Phase 01 in a 5-year operating model. From Phase 05 onwards we manage equipment spend against that envelope item-by-item, with quarterly capex reviews against the construction milestone calendar so deviations surface early and small.
- Equipment shipment windows are linked to room readiness, not the calendar. If construction slips, procurement triggers slip with it — equipment does not arrive into an unready building. This is the single most important schedule-protection mechanism we run.
- Both. The technology master plan is vendor-agnostic and selects from manufacturers worldwide based on clinical fit, total cost of ownership and after-sales presence in your region. Tier-one OEMs, regional manufacturers and refurbished equipment are all on the table where they make sense.
- Yes, if expansion is planned in Phase 02. We reserve shell space, gas runs, power capacity and structural provisions for the planned expansion phase so the second floor of operating rooms or the additional MRI slot does not require slab demolition five years later.
- Service contracts on the supplied equipment are negotiated as part of Phase 06 procurement. Our service organization continues as the single point of escalation for the equipment we sourced, with response SLAs ranging from same-day to next-business-day depending on the criticality of the device.
- Three lenses: clinical (the facility opens to plan and meets the case-mix and quality targets in the operating model), financial (capex lands inside the envelope, ramp-up follows the projected curve) and operational (the in-house team can run the facility without us by month 6 post-opening).
Still have questions?
We respond to most inquiries within two business hours during the working day. A short note on your project scope, location and timeline goes a long way.